What happens if I am not at home when my order is delivered?

Modified on Mon, 7 Oct, 2019 at 12:37 PM

In this case, UPS will unfortunately return the package to us. Often, couriers will try again the next day, but this is not guaranteed. We recommend that you attach a piece of paper to the door, including your signature, with the request to hand the package over to a neighbour, but even here success is not guaranteed. Not to worry, you can contact our Customer Service Team and schedule the delivery so that it arrives within a certain period of time. 


Please contact UPS for more delivery information.

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