Product

How do I find the correctly-sized costume?
For each costume we have a corresponding Size Chart. Detailed information regarding the sizes can be taken from the tab "Size Chart" next to the r...
Mon, 7 Oct, 2019 at 1:32 PM
What does 'universal size' actually mean?
This term means that a costume or an item such as gloves is "one size fits all" or "universal size", and is suitable for several sizes d...
Mon, 7 Oct, 2019 at 1:32 PM
Will sold out items be made available in future?
Sold out items are generally no longer available from our Online Shop because they are not re-produced by the manufacturer. However, maybe there is an alter...
Mon, 7 Oct, 2019 at 1:33 PM
Why are some items and quantities readily available while others aren't?
The availability of certain items may change depending on the number of incoming orders and goods deliveries, which occur almost every minute. Other items ...
Mon, 7 Oct, 2019 at 1:34 PM
Which parts are included with my costume?
For each individual costume part included as part of an individual costume order, please refer to the 'item description' which is detailed undern...
Mon, 7 Oct, 2019 at 1:34 PM
Why can't I find an item in the search toolbar using the item number?
If you can't find an item by entering the item number in the search toolbar, then the item is unfortunately sold out and/or is no longer available at s...
Mon, 7 Oct, 2019 at 1:35 PM
How do I fill my balloons with helium?
We have added a Helium Guide together with step-by-step videos as well as useful information in the lower section of our website under the "Information...
Mon, 7 Oct, 2019 at 1:35 PM