What payment methods are available and is my payment secure?
At present, you can pay in the shop with the payment methods 'PayPal' and via Credit Card (MASTERCARD, VISA and AMEX). ...
Fri, 30 Aug, 2019 at 11:38 AM
Can I pay on account at
Unfortunately not at the moment. But watch this space! 
Fri, 30 Aug, 2019 at 11:42 AM
Where can I find the bank details?
You can find them right here: Account holder: Webdots GmbH Account number: 0192395200 SORT CODE: 31040015 Credit institution: Commerzbank AG IBAN: DE67 3...
Fri, 30 Aug, 2019 at 11:44 AM
How do I get an invoice for my order?
The invoice will be sent to you by e-mail at the same time the parcel is sent. If you haven't received it yet or have deleted it by mistake, you can co...
Mon, 2 Sep, 2019 at 2:36 PM
I paid with PayPal and did not receive an order confirmation.
If you pay with PayPal, you will not receive an order confirmation by e-mail from us, but rather a confirmation of the payment from PayPal. Please also m...
Fri, 30 Aug, 2019 at 11:47 AM
What do I pay for if I return (parts of) my order?
You will need to pay for the return costs, regardless of partial or full returns. For more information, please contact our customer service.
Wed, 4 Sep, 2019 at 12:28 PM