How can I contact you? How do I use the customer query system?

Modified on Thu, 2 Jan at 10:10 AM

Our customer service can be reached via the ticket system. We work from Monday to Friday.

To do this, use the "New support ticket" button on the support page - or simply click here and you will also be taken to the ticket creation page.

Please provide us with as much information as possible when creating a ticket so that we can answer your enquiry in a targeted manner and find a solution quickly.

You can check your ticket status by clicking on "Check ticket status" on the help page or here.

We are not available on Saturdays, Sundays and public holidays.